Privacy Policy

1. Introduction

At Turtle Tours, we are committed to protecting the privacy and security of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our transfer services, or book a tour/rental with us.

2. Information We Collect

To provide you with a seamless Zanzibar experience, we may collect the following types of information:

• Personal Identification: Name, email address, phone number, and physical address.
• Travel & Logistics: Passport details (for permits), flight numbers (for transfers), and hotel preferences.
• Rental Data: Driver’s license information (for motorbike/car rentals) and safety gear sizes.
• Technical Data: IP address, browser type, and website interactions via cookies to improve our user experience.

3. How We Use Your Information

• To process and manage your transport, tours, and vehicle rental bookings.
• To coordinate airport pickups and drop-offs with our drivers.
• To communicate regarding itinerary updates, payments, and support inquiries.
• To comply with Tanzanian and Zanzibar local government regulations.

4. Information Sharing & Disclosure

We never sell, trade, or rent your personal information to third parties. We only share data with trusted partners necessary to fulfill your booking, such as:

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or alteration. We use encrypted communication channels for sensitive data transmission.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to any inaccuracies, or request the deletion of your data (subject to legal and accounting obligations in Zanzibar).